Return/Exchange Form
RB2B.PL ONLINE STORE
COMPANY/ORGANIZATION DETAILS
Company/Organization Name: ___________________________________
Tax Identification Number (NIP): _____________________ REGON: _____________________
Headquarters address:
- Street and number: ___________________________________________
- Postcode: ____________ City: ___________________
Contact details:
- Email: ________________________________________________
- Telephone: ______________________________________________
Person representing the company:
- Name and surname: _______________________________________
- Position: __________________________________________
ORDER DETAILS
Order number: _____________________________________
Order date: ______________________________________
Date of receipt of goods: ________________________________
Invoice number: _______________________________________
PRODUCTS FOR RETURN
PRODUCT 1
- Product name: ___________________________________
- Product code: ___________________________________
- Quantity: _________ Unit price: _______________
- Reason for return: ___________________________________
- Packaging condition: □ Intact □ Open □ Damaged
PRODUCT 2
- Product name: ___________________________________
- Product code: ___________________________________
- Quantity: _________ Unit price: _______________
- Reason for return: ___________________________________
- Packaging condition: □ Intact □ Open □ Damaged
PRODUCT 3
- Product name: ___________________________________
- Product code: ___________________________________
- Quantity: _________ Unit price: _______________
- Reason for return: ___________________________________
- Packaging condition: □ Intact □ Open □ Damaged
If you wish to order more products, please attach an additional sheet of paper.
REASON FOR RETURN
□ Goods not in accordance with the order
□ Goods damaged during transport
□ Manufacturing defect
□ Error in order
□ Cancellation of order
□ Other - please specify: _____________________________________
SETTLEMENT METHOD
□ Refund - the same payment method as when purchasing
□ Exchange for another product:
- Product name: ____________________________________
- Product code: ____________________________________
□ Other: ____________________________________________
REFUND DETAILS
Payment method upon purchase: □ Bank transfer
□ Online payment
□ Cash on delivery
□ Other: _______________
Bank account number (if different from the one used at purchase):
Bank name: _____________________________________
DECLARATIONS
□ I declare that the returned goods are in a non-deteriorated condition
□ I confirm that I am reporting the return within 14 days of receiving the goods
□ I attach a copy of the invoice/receipt to the shipment
□ I accept that the costs of returning the goods are at my own expense
ADDITIONAL NOTES
Date completed: _______________
Signature of the person representing the company: ________________________
SHIPPING INSTRUCTIONS
- Complete the return form in its entirety
- Pack the goods in their original packaging or protect them against damage.
- Include a copy of your invoice and the completed return form.
- Send to:
INSTA SP. Z OO
RB2B.PL RETURNS
Installatorów Street 23
02-237 Warsaw
CONTACT FOR RETURNS
- E-mail: bok@rb2b.pl
- Phone: +48 721-399-788
- Opening hours: Mon-Fri 8:30-16:30
The form must be completed legibly. Fields marked as required must be completed.
INSTA SP. Z OO
ul. Instalatorów 23, 02-237 Warsaw
Tax Identification Number: PL5223133060
When other leaders choose RB2B - it's a sign that we are on the right path
Our solutions have earned the trust of companies across a variety of industries—from dynamic startups to established corporations. Every purchase is proof that Rituals delivers real value where results matter.
Why do they choose us? Because they know they're investing in proven solutions that truly transform the way their organizations operate. Every company that chooses to partner with us joins the ranks of those who prioritize quality and innovation.