Return/Exchange Form

RB2B.PL ONLINE STORE


COMPANY/ORGANIZATION DETAILS

Company/Organization Name: ___________________________________

Tax Identification Number (NIP): _____________________ REGON: _____________________

Headquarters address:

  • Street and number: ___________________________________________
  • Postcode: ____________ City: ___________________

Contact details:

  • Email: ________________________________________________
  • Telephone: ______________________________________________

Person representing the company:

  • Name and surname: _______________________________________
  • Position: __________________________________________

ORDER DETAILS

Order number: _____________________________________

Order date: ______________________________________

Date of receipt of goods: ________________________________

Invoice number: _______________________________________


PRODUCTS FOR RETURN

PRODUCT 1
  • Product name: ___________________________________
  • Product code: ___________________________________
  • Quantity: _________ Unit price: _______________
  • Reason for return: ___________________________________
  • Packaging condition: □ Intact □ Open □ Damaged
PRODUCT 2
  • Product name: ___________________________________
  • Product code: ___________________________________
  • Quantity: _________ Unit price: _______________
  • Reason for return: ___________________________________
  • Packaging condition: □ Intact □ Open □ Damaged
PRODUCT 3
  • Product name: ___________________________________
  • Product code: ___________________________________
  • Quantity: _________ Unit price: _______________
  • Reason for return: ___________________________________
  • Packaging condition: □ Intact □ Open □ Damaged

If you wish to order more products, please attach an additional sheet of paper.


REASON FOR RETURN

Goods not in accordance with the order
Goods damaged during transport
Manufacturing defect
Error in order
Cancellation of order
Other - please specify: _____________________________________


SETTLEMENT METHOD

Refund - the same payment method as when purchasing

Exchange for another product:

  • Product name: ____________________________________
  • Product code: ____________________________________

Other: ____________________________________________


REFUND DETAILS

Payment method upon purchase: □ Bank transfer
□ Online payment
□ Cash on delivery
□ Other: _______________

Bank account number (if different from the one used at purchase):


Bank name: _____________________________________


DECLARATIONS

□ I declare that the returned goods are in a non-deteriorated condition

□ I confirm that I am reporting the return within 14 days of receiving the goods

□ I attach a copy of the invoice/receipt to the shipment

□ I accept that the costs of returning the goods are at my own expense


ADDITIONAL NOTES






Date completed: _______________

Signature of the person representing the company: ________________________


SHIPPING INSTRUCTIONS

  1. Complete the return form in its entirety
  2. Pack the goods in their original packaging or protect them against damage.
  3. Include a copy of your invoice and the completed return form.
  4. Send to:

INSTA SP. Z OO
RB2B.PL RETURNS
Installatorów Street 23
02-237 Warsaw

CONTACT FOR RETURNS

  • E-mail: bok@rb2b.pl
  • Phone: +48 721-399-788
  • Opening hours: Mon-Fri 8:30-16:30

The form must be completed legibly. Fields marked as required must be completed.

INSTA SP. Z OO
ul. Instalatorów 23, 02-237 Warsaw
Tax Identification Number: PL5223133060

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