B2B Policy - Sales only to Corporate Clients

B2B Sales Policy

Cooperation exclusively with enterprises

Entry

In today's rapidly changing business environment, INSTA Sp. z o. o. (distributor of the Rituals brand) has made the strategic decision to focus its sales activities solely on the business-to-business (B2B) segment. This conscious decision stems from our belief that specializing in serving enterprises allows us to offer the highest quality solutions tailored to the unique needs and business challenges of our clients.

Our philosophy is based on building long-term strategic partnerships, not one-off transactions. We understand that companies need reliable suppliers who not only deliver products and services but also support their development and success. Therefore, every sales activity we undertake is focused on creating added value for our business partners.

Choosing the B2B model allows us to:

  • Deep understanding of business needs - we focus on the challenges faced by companies in various industries
  • Professionalism at the highest level - we offer service standards that meet corporate expectations
  • Flexibility and scalability - our solutions grow with the development of our clients' businesses
  • Expert support - we have a team of specialists who understand the specifics of various economic sectors

This policy aims to clearly define the principles of our cooperation exclusively with business entities, ensuring transparency of processes and high quality of service at every stage of the business relationship.

1. General Rules

INSTA Sp. z o. o. conducts sales exclusively on a Business-to-Business (B2B) basis, which means that our products and services are offered only to companies, institutions, and organizations with the legal status of a business entity.

2. Definition of a B2B Customer

We consider a B2B client to be:

  • Companies of all types (limited liability company, joint-stock company, limited liability company, limited liability company, limited liability company)
  • Sole proprietorship (Sole Proprietorship)
  • Non-profit organizations and foundations
  • Public and local government institutions
  • Associations and unions
  • Cooperatives
  • Other business entities entered in the relevant registers

3. Requirements for Customers

3.1 Required Documentation

Each potential client is required to provide:

  • Current extract from the National Court Register (KRS)/Central Registration and Information on Business (CEIDG) or other register
  • NIP and REGON numbers
  • Certificates of entry in the VAT register (if applicable)
  • Power of attorney to represent the company (in the case of persons acting on behalf of the entity)

3.2 Customer Verification

Before starting cooperation, we carry out:

  • Verification of data in public registers
  • Checking the legal status of the entity
  • Assessment of payment credibility
  • Confirmation of the authorization of the person representing the company

4. Sales Rules

4.1 Offers and Quotes

  • All offers are directed exclusively to companies
  • Prices are quoted net, with VAT included.
  • Offers contain full identification details of both parties
  • Payment terms adapted to B2B standards

4.2 Agreements and Documentation

  • Contracts are concluded only with business entities
  • Invoices issued in accordance with VAT regulations
  • Documentation maintained in accordance with B2B accounting requirements
  • Possibility of settlement in the split payment system

5. Exclusions

We do not cooperate with:

  • Natural persons who do not have the status of an entrepreneur
  • Entities with unconfirmed legal identity
  • Retail customers (B2C)
  • Persons acting without proper powers of attorney

6. Benefits of the B2B Model

6.1 For Customers

  • Possibility of settling costs within the scope of business activities
  • VAT deduction
  • Professional payment terms
  • Solutions tailored to your business needs
  • Corporate-level technical support

6.2 For Our Company

  • Stable and long-term business relationships
  • Higher transaction values
  • Better predictability of financial flows
  • Possibility to offer comprehensive solutions

7. Sales Procedures

7.1 First Contact

  1. Identification of the economic entity
  2. Verification of caller's authorizations
  3. Presentation of an offer tailored to B2B needs
  4. Sending information materials

7.2 Negotiation Process

  • All negotiations conducted in a business context
  • Taking into account the specifics of the client's industry
  • Possibility to adapt conditions to the needs of the company
  • Offering scalable solutions

8. After-Sales Support

  • Dedicated business account manager
  • Corporate-level technical support
  • Possibility of training for client teams
  • Service and maintenance tailored to your business needs
  • Regular inspections and optimization of solutions

9. Pricing Policy

  • Prices dedicated to the B2B segment
  • Possibility of negotiation for larger volumes
  • Quantity and long-term discounts
  • Special conditions for regular business partners
  • Transparent pricing system

10. Compliance with Regulations

Our B2B policy is in line with:

  • The Goods and Services Tax Act
  • Commercial Companies Code
  • Regulations on business activity
  • Competition and consumer regulations
  • Industry standards

11. Contact for B2B Customers

B2B Sales Department:

When other leaders choose RB2B - it's a sign that we are on the right path

Our solutions have earned the trust of companies across a variety of industries—from dynamic startups to established corporations. Every purchase is proof that Rituals delivers real value where results matter.

Why do they choose us? Because they know they're investing in proven solutions that truly transform the way their organizations operate. Every company that chooses to partner with us joins the ranks of those who prioritize quality and innovation.